Shipping policy
Overview
At Senserobot, we are committed to delivering your Senserobot products promptly and securely. This Shipping Policy outlines the details of our shipping process for orders placed on senserobot.com.au.
Shipping Destinations
We ship to addresses in Australia. For further assistance or custom quotes, please contact our Customer Support team at support@senserobot.com.au.
Shipping Costs
- Standard Shipping : Free for all orders
- Expedited Shipping: Available at an additional cost $69
Processing Time
Orders are typically processed within 3 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Time
- Standard Shipping : 5-11 business days after processing.
- Expedited Shipping: 4-7 business days after processing
Shipping Carriers
We partner with trusted carriers such as Auspost. All shipments are trackable.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account on senserobot.com.au.
Shipping Issues
If your order is damaged, lost, or not delivered as expected, please contact us within 7 days of the estimated delivery date at support@senserobot.com.au. We will work with the carrier to resolve the issue or provide a replacement.